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Monthly Archives: January 2017

  • ARNOTT RECEIVES ISO 9001:2008 CERTIFICATION

    After being awarded TÜV Rheinland Product Safety and Quality Certification in 2016, Arnott Air Suspension Products -- the leader in aftermarket air suspension parts and accessories -- is pleased to announce that it has now also been awarded ISO 9001:2008 Management System Certification!

     

    ISO 9001:2008 certification is based on quality management principles which include strong customer focus and continual improvement of robust, efficient processes. It is a standard developed to help businesses and organizations deliver consistently high quality products and services, become more efficient and improve customer satisfaction. 

     

    "It has always been Arnott's goal to ensure our customer consistently receives high quality products and services," said Arnott CEO Todd Nash. "Now, with the ISO 9001:2008 Certification in hand, we have both a current affirmation of our longstanding commitment to excellence, and a roadmap to help us continue to meet or exceed customer expectations in the future."

     

    Arnott’s success has largely been the result of daily, painstaking attention to our core beliefs of customer service excellence, incorporating the highest quality components and providing truly affordable products backed by superior warranties and support. Therefore, Arnott is committed to continually improving the effectiveness of its Quality Management System, producing the highest-quality products and obtaining more certifications. Arnott is now working towards achieving the ISO 9001:2015 certification.

     

  • Arnott Awarded TÜV Certification for Automobiles and Motorcycles

    Arnott Air Suspension Products announces it has been awarded the coveted TÜV Rheinland Product Safety and Quality Certification for its air suspension products designed for automobiles and motorcycles.
    With Arnott's addition of a European Headquarters in 2014, the company wanted to assure customers and partners in Europe that its products offered the highest safety and quality standards.
    According to Goswin de Rouw, Managing Director at Arnott Europe, "In the past two years, we have listened closely to what this market and its customers were asking. One of the things that was mentioned was the need for some kind of quality check or certification. We decided to strive for the highest goal ...TÜV certification."
    TÜV Rheinland Product Safety and Quality Certification marks show that a manufacturer's products have met safety requirements and quality standards. TÜV Product Safety and Quality Certification marks assure customers they are buying a safe product that has been investigated for particular safety requirements by an accredited third party and are supported by regular surveillance audits.
    Over the past months, Arnott's factory has undergone an extensive TÜV audit to confirm that the company fulfills the requirements of international road traffic regulations related to its Quality Management System and Production Process.
    According to de Rouw, "We are proud to announce that we have been certified for the manufacturing of air suspension products for passenger cars, the manufacturing of coilover conversion kits for passenger cars and the manufacture of air suspension kits for motorcycles.We see this achievement as an exciting first step and we are looking forward to further extend our certification."
  • Arnott Receives ISO 9001:2008 Certification

    MERRITT ISLAND, FL -- Arnott Air Suspension Products -- the leader in aftermarket air suspension parts and accessories -- is pleased to announce it has been awarded ISO 9001:2008 Management System Certification by ABS Quality Evaluations, an ABS Group Company.

     

    ISO 9001:2008 certification is based on quality management principles which include strong customer focus and continual improvement of robust, efficient processes. It is a standard developed to help businesses and organizations deliver consistently high quality products and services, become more efficient and improve customer satisfaction. Arnott is now working towards achieving the ISO 9001:2015 certification.

     

    Arnott is focused on producing the highest-quality products and is committed to continually improving the effectiveness of its Quality Management System.

     

     

    "It has always been Arnott's goal to ensure our customer consistently receives high quality products and services," said Arnott CEO Todd Nash. "Now, with the ISO 9001:2008 Certification in hand, we have both a current affirmation of our longstanding commitment to excellence, and a roadmap to help us continue to meet or exceed customer expectations in the future."

     

    Arnott Director of Engineering, Patrick Fix, added: "The ABS Quality Evaluations audit team was impressed with the culture of the Arnott organization and its dedication to adhere to stringent Quality Management System principles."

     

    About ISO

    The International Organization for Standardization (ISO) is a global, nongovernmental standards-writing body. The ISO 9001:2008 quality management standard was developed and published by the ISO and establishes an effective quality management program for manufacturing companies. Important components of ISO 9001:2008 include customer satisfaction and establishing processes for improvement.

     

    About ABS Quality Evaluations

     

    As a world-leading certification body, ABS Quality Evaluations (ABS QE) works with companies to assure the performance of their business, systems, people and supply chains through management system certification, verification, assessment and training. ABS QE is an ABS Group Company. ABS Group is a subsidiary of the American Bureau of Shipping (ABS), one of the world's leading marine and offshore classification societies founded in 1862.

     

    About Arnott

     

    Arnott Inc. is the global industry leader in manufacturing and distributing quality aftermarket air suspension products and accessories.
    In addition to ISO 9001:2008 Certification, Arnott recently received TÜV Rheinland Product Safety and Quality Certification assuring customers and partners in Europe that its products meet the highest safety and quality standards. Last year, Arnott's products also earned GOST ISO 9001-2011 Certification and the EurAsian Conformity (EAC) Mark for Arnott's Quality Management System which is required for export to Russia, Belarus, Kazakhstan, and Armenia.

     

    Since 1989, Arnott has provided the highest quality air suspension products along with exceptional customer service for luxury cars, trucks, and SUVs including many Buick, Cadillac, Chevrolet, Ford, Lincoln, Mercury, Audi, Bentley, BMW, Citroen, Jaguar, Land Rover, Lexus, Mercedes-Benz, Porsche, Saab, and VW models along with motorcycle air suspension kits for several makes including Harley-Davidson®. Arnott provides same-day shipping for orders placed by 3:30 PM ET (2 PM ET in Canada, and 2 PM CET in Europe).
  • ImportCar Video Shows Why It’s Important To Replace Your Air Ride Struts

    [embed]https://vimeo.com/198355867[/embed]

    In the publication’s January 2017 ‘Maintenance Minute’ video “Strut Wear On Air Ride Systems,” Babcox Media’s ImportCar Magazine Editor Andrew Markel shows the inner parts of a typical air strut.

    Markel explains that more than just an air bladder can wear out on today’s luxury vehicle air struts including the internal damper’s piston, the piston seal and the sides of the shock’s tubing -- which can cause leaking and loss of ride control -- and the electronic orifice which controls the active damping compression and rebound valving characteristics.

    To learn about the inner parts of an air strut that wear the fastest, watch the 2-minute video online here: http://www.import-car.com/video-strut-wear-air-ride-systems/.

  • Arnott Launches New Motorcycle Parts Website

    MERRITT ISLAND, FL -- Arnott® Motorcycle Air Suspension -- the leader in True Onboard Adjustable Air Suspension kits for motorcycles -- announces the launch of a new website highlighting the company's innovative new Ultimate Ride and Smooth Ride lines of adjustable air suspension kits available for many popular Harley-Davidson®, Honda®, Indian®, Kawasaki®, Suzuki®, Victory®, and Yamaha® motorcycles.

     

    The new website -- www.arnottcycles.com -- is designed to function on any device the customer uses.

     

     

    Arnott's New Website Elevates
    The Customer's Selection and Purchase Experience

     

    The new website also features:

     

    -- 360-Degree Product Image Views
    -- Detailed Product Information
    -- Product Comparison Capability
    -- Live Chat With Dedicated Motorcycle Customer Support
    -- Links To Detailed Installation Manuals and Videos
    -- Product Ratings and Customer Reviews

     

    Perhaps most importantly, the site provides detailed insight into Arnott's groundbreaking TruAIR Technology.

     

    "TruAIR sets Arnott Motorcycle Air Suspension far apart from the competition," said Todd Nash, Chief Executive Officer, Arnott Inc. "Arnott has elevated itself by offering true adjustable air suspension, not just simple air cylinders, air-assisted devices, or shabby -- even dangerous -- contraptions built with automotive part castoffs. Arnott's slogan for these great new products says it best: Elevate Your Ride. Now, with the launch of our new motorcycle website, Arnott has elevated the product selection and purchase experience as well."

     

    New Website Shows What's Inside TruAIR Technology

     

    Arnott's patents-pending kits offer TruAIR Technology with a rugged air spring bladder and shock damper design. For a detailed look at the features that make TruAir products a truly elevated motorcycle riding experience, Click Here.

     

     

     

    More About Arnott's Ultimate Ride and Smooth Ride Kits

     

     

    Arnott's new Motorcycle Air Suspension kit categories include:

     

    -- Ultimate Ride: top shelf premium performance, comfort, and quality for the serious rider. Ultimate Ride kits feature FOX shocks, many with optional rebound adjustment. Ultimate Ride systems with Rebound Adjustment -- available in black or chrome with matching black or chrome handlebar-mounted inflation switches -- retail for $1,599. Ultimate Ride systems without Rebound Adjustment -- available in black or chrome with matching black or chrome handlebar-mounted inflation switches -- retail for $1,399.
    -- Smooth Ride: a step up from stock shocks for the motorcyclist about town. Smooth Ride kits offer height and air spring adjustability beginning at only $599 retail.
     
    All Arnott Motorcycle Air Suspension kits include everything needed for a fast and flawless installation including a detailed Installation Manual. Each kit is custom-crafted and rigorously tested in Arnott's Florida manufacturing facility and is backed by Arnott's renowned Limited Lifetime Warranty.

     

  • Jaguar Owner 'Converted' To Arnott's Quality Aftermarket Parts and Service

    Jaguar Owner ‘Converted’

    To Arnott’s Quality Aftermarket Parts and Service

     

    “The entire Coil Conversion process took me about 1 hour a corner.

    The hardest part of the install was getting the back seat out!”

     

    “Arnott’s Coil Conversion kit relieved me of the anxiety

    of dealing with a succession of air suspension failures. I really want to thank Arnott

    for providing quality aftermarket parts for owners of specialty vehicles …

    … it’s really nice to know they’re out there.”

    -- Jim Wilkins, Prescott, AZ

    Customer: James Wilkins

    Location: Prescott, Arizona

    Occupation: Majority Owner and Managing Member, Centillion Industries LLC

    Automobile: 2005 Jaguar XJ8L (X350 Chassis)

    Arnott Aftermarket Part: C-2290 Coil Conversion Kit for Jaguar XJ Series

     

    The Car and Driver
     
    James (Jim) Wilkins is a corporate executive and auto enthusiast from Prescott, Arizona. Wilkins is Majority Owner and Managing Member of Centillion Industries LLC, also based in Prescott. Centillion specializes in ‘Global Manufacturing Solutions.’
     
    Wilkins became acquainted with Arnott Air Suspension Products when he became disenchanted with the reliability of the Original Equipment air suspension components on his 2005 Jaguar XJ8L.

    “I didn’t enjoy driving because I was constantly worrying about the potential of failing air suspension parts,” said Wilkins.

     

    The Challenge
     
    “I’m not a hardcore auto mechanic,” said Wilkins. “I worked on cars as a youth, but in recent years I pretty much have left auto maintenance and repair to the professionals. But after purchasing a 2005 Jaguar XJ8L, and finding out the nearest Jaguar dealer was 100 miles away in Phoenix, I decided to personally address my concerns about the car’s air shocks leaking down in cold weather.
     
    “The system was working properly, but at 150,000 miles and 10 years old, plus the ‘low suspension’ warning lights coming on regularly, I felt the air suspension was on the verge of a major breakdown. Between the air suspension, the compressor, and the drier, I just didn’t want to deal with a succession of failures.”
     
    Search for a Solution
     
    Wilkins said he started researching the Internet and Internet-based forums for applicable aftermarket air suspension products and found Arnott was mentioned the most often, and more often than not, the comments were positive.
     
    “Most of the people on the forums I went to are Jag or driving enthusiasts, so I gave their reviews and commentary quite a bit of weight,” said Wilkins. “I liked the OE Jaguar CATS system but in addition to my distance from the dealer, OE pricing was quite high and I would still be left with the potential of future costly repairs.”
     
    Wilkins decided a ‘coilover,’ or Coil Spring Conversion Kit, was a good choice and would eliminate air suspension concerns for good.

    Discoveries
     
    “I found that Arnott offered what seemed to be a quality, affordable Coil Conversion Kit,” said Wilkins. “What I also discovered was that Arnott offered pre-sales support.”
     
    Working with Arnott: The Purchase
     
    During a toll-free telephone conversation with one of Arnott’s knowledgeable and courteous Technical Support representatives, Wilkins was able to discuss the way the Conversion Kit in general was designed to perform, plus he learned about the specifics of its design, construction, and intended ride quality.
     
    “I was told Arnott carefully engineered the coil springs for performance and ride height, and that users especially liked it for its K Factor.”
     
    Failure Light Shines On The Competition
     
    Wilkins continued his research by calling at least one of Arnott’s competitors in the aftermarket air suspension products marketplace, and was told: “go online … it’s all there.”
     
    “The online information I was told to access was sketchy and incomplete,” said Wilkins. “So the pre-sales support from Arnott was a big factor in my purchase decision. After that, there was no question.”

     

    Working with Arnott: The Install
     
    “At Centillion, we have a lot of warehouse space, so I brought the Jaguar in to work one day and took advantage of the facility,” Wilkins said. “Beyond that, I was very pleased to see Arnott made an Installation Video available. It was thorough and professional.
     
    “The entire Coil Conversion process took me about 1 hour a corner. The conversion went just the way it showed on the video. The hardest part of the install was getting the back seat out!”

     

    How The Suspension Met The Road
     
    “I was very pleased with the handling … I felt it was improved,” said Wilkins. “I also really appreciated the car’s ride height. For example, I have a steep driveway, and before I did the conversion I had to be careful of where and how I parked or I would bottom out. I no longer had that worry.
     
    “In addition, not long after the conversion, I packed up the Jaguar with my sister and brother-in-law in the back seat, and a load of luggage in the trunk for an overnight trip … and the car was fine! There were no leveling concerns … it was NOT nose-high. The Coil Conversion handled the weight perfectly.”
     

    Wilkins said the entire Arnott process made him a believer in the company and its products.

     
    “Arnott’s Coil Conversion kit relieved me of the anxiety of dealing with a succession of air suspension failures. I really want to thank Arnott for providing quality aftermarket parts for owners of specialty vehicles … it’s really nice to know they’re out there.”

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    For more information about Arnott Air Suspension Products, visit www.arnottindustries.com … or call Arnott toll-free at 800 251-8993. You can also email Arnott: [email protected].

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