FAQ

• Do I have to weld or modify my car to make your coil spring conversion kits fit?
  Absolutely not! Our conversion kits are designed to bolt direct to your vehicles suspension. No special tools are necessary to install our conversion kits. Our kits come preassembled and ready to bolt in. All of our suspension brackets are specifically engineered for your vehicle, and CNC machined from our factory in Cape Canaveral, FL.
  
  
• Do you ship internationally?
  Yes we ship worldwide through UPS. Please email us with your address and parts desired so we can give you an accurate shipping quote. Shipping prices do not include border fees. We can ship USPS by request.
  
  
• Do your products come with instructions?
  Some of our parts do and some do not. All of the installation manuals that we do have can be downloaded from our web site and should come with your part.
  
  
• How can I tell if my Cadillac is a Concours or a ETC model?
  The vehicle should say it on the rear or side doors.

  

  
  
  

• How can I tell if my Mercedes has 4matic?
  4matic is a Mercedes term for all wheel drive. There will usually be an emblem on the right side of the trunk.

  
  
  

• How can I tell if my Mercedes S-Class is equipped with AIRMATIC or ABC?
  AIRMATIC is a Mercedes term for air suspension. ABC stands for Active Body Control. ABC was rare option on all S-Class models. ABC however was standard on all S-600, S-55, and S-65 models. You can tell which suspension by opening the hood of your car and examining the top of the shock absorber.

  If the car is equiped with AIRMATIC, you will have clear air lines leading from the top of the shocks.

  

  If your car is equiped with ABC, you will have small black electrical plugs leading into the top of both shocks.

  
  
  

• How do I remove the air lines from my compressor dryer or solenoid?
  The air lines are removed by pushing in on the fitting and pulling out on the line at the same time. The fitting has an orange plastic ring around it. If it does not that is okay, just push in on the brass fitting instead.
  
  
• How long do air suspension parts last?
  The air springs normally last 80,000 to 100,000 miles. Over this time, the rubber bladder dries out, and cracks around the bottom piston. Compressors usually wear out due to leaky air springs. For the most part, the computer and height sensors normally last the life of the vehicle.
  
  
• How long does it take to receive my order?
  Ground shipping takes 1-6 buisness days depending on what state you live in. Next Day Air will arrive the next business day in The United States. Orders placed before 3:30 EST will be sent out that day. We are open Monday thru Friday 8:30am to 5:30pm EST.
  
  
• Is it possible to return a part if I do not want it?
  You may return a part unused as long as it is less than 30 days from the date of purchase. An invoice and a return authorization number is required. You may be charged a 20% restock fee.
  
  
• Should I replace the air suspension parts or just convert my car to coil springs?
  If you like the load-leveling capabilities, or tow things with your car, then you should repair the air suspension system. If you are tired of replacing the many components that your air suspension consists of, then the coil spring conversion kit should be perfect for you.
  
  
• What is your warranty on parts?
  Some parts have lifetime warranty while others have one year. The warranty is non transferable. If a part is defective we will either replace or repair that part, as long as it is in the warranty period and proof of purchase is available. We do not offer a warranty to commercial vehicles. Improper use or installation is not a manufacturer's defect. Parts returned unused are subject to a 20% restock fee.
  
  
• What types of payments do you accept?
  We accept all major credit cards. Visa, Mastercard, American Express, and Discover. If you do not have a credit card you can either pay us through PayPal or by mailing us a Money Order or Cashiers Check.
  
  
• Why do some of your compressors look different from the original factoy part?
  Some of our compressors have improvements on the original design. For example the compressor for the Mark VIII has an internal filter rather than an external filter. Sometimes customers also confuse the air suspension compressor with the ABS (brakes) compressor. The ABS compressor will have metal lines rather than plastic ones.
  
  
• Will your air suspension parts ride differently from the originals?
  No the air springs are just like the originals. You will not notice any difference in ride quality. We design our air springs with the same spring rate and load capabilities set by the original manufacturer.