After being awarded TÜV Rheinland Product Safety and Quality Certification in 2016, Arnott Air Suspension Products -- the leader in aftermarket air suspension parts and accessories -- is pleased to announce that it has now also been awarded ISO 9001:2008 Management System Certification!
ISO 9001:2008 certification is based on quality management principles which include strong customer focus and continual improvement of robust, efficient processes. It is a standard developed to help businesses and organizations deliver consistently high quality products and services, become more efficient and improve customer satisfaction.
"It has always been Arnott's goal to ensure our customer consistently receives high quality products and services," said Arnott CEO Todd Nash. "Now, with the ISO 9001:2008 Certification in hand, we have both a current affirmation of our longstanding commitment to excellence, and a roadmap to help us continue to meet or exceed customer expectations in the future."
Arnott’s success has largely been the result of daily, painstaking attention to our core beliefs of customer service excellence, incorporating the highest quality components and providing truly affordable products backed by superior warranties and support. Therefore, Arnott is committed to continually improving the effectiveness of its Quality Management System, producing the highest-quality products and obtaining more certifications. Arnott is now working towards achieving the ISO 9001:2015 certification.